Contact & Support

Have questions, suggestions, or need technical assistance? We are here to help.

Official Support Email

Send your inquiries directly to our developer inbox. We typically reply within 24 to 48 business hours.

What You Can Contact Us For:

Bug Reports & Downloader Issues: If a public Instagram URL fails to resolve or stream, please provide the link and error code so we can investigate.
Google Drive OAuth Questions: Guidance regarding Google Drive permissions, folder browsing, or token revocation.
Copyright & Content Inquiries: If you represent a rights holder and have inquiries regarding publicly accessible links.
Feature Suggestions: Ideas to improve downloader speed, user interface, or cloud integrations.

Before You Contact Us:

Please check our Frequently Asked Questions and How-to Guide. Common issues such as trying to download private Instagram accounts or temporary rate limits are thoroughly explained there.